Please read this document carefully before registering or using jom98's services. By using our platform, you agree to comply with all terms and conditions stated herein.
Key highlights of jom98's terms you need to understand before getting started.
Only users aged 18 and above are eligible to register and use the jom98 platform. Each member is permitted to hold only one active account at any time.
Members are fully responsible for keeping their account passwords confidential. jom98 will never ask for your password through any communication channel.
All deposit and withdrawal transactions are subject to minimum limits and specific conditions. KYC is required to process your first withdrawal.
All bonuses and promotions carry a wagering requirement that must be fulfilled before withdrawals are permitted. Please read the terms of each promotion carefully.
Any attempt at fraud, use of automated software (bots), bonus abuse, or money laundering will result in immediate account suspension.
Jom98 reserves the right to amend these terms and conditions at any time. Continued use of the platform after any amendment constitutes your acceptance of the updated terms.
These Terms and Conditions ("Terms") govern your use of the jom98 platform, including the website, mobile app, and all services provided by jom98. This document takes effect as soon as you complete the registration process or begin using any part of our platform.
Your continued use of the jom98 platform following any amendments to these Terms constitutes your acceptance of the updated terms. jom98 recommends that you review this page periodically to ensure you are always aware of the latest applicable conditions.
If you disagree with any part of these Terms, you must immediately cease using the jom98 platform and contact our support team to close your account in an orderly manner.
To register and use jom98 services, you must meet all of the following eligibility requirements:
Jom98 reserves the right to request proof of age or identity at any time. If a member is found to have provided false information regarding eligibility, the account will be suspended immediately and the remaining balance will be subject to forfeiture in accordance with established procedures.
Each member is only permitted to hold one (1) active account at jom98 at any one time. Holding multiple accounts is a violation of these Terms and may result in the freezing of all related accounts and forfeiture of any winnings or balances held within them.
During registration, you are required to provide accurate, truthful, and complete information, including your full name, active mobile number, and a valid bank account number in your own name. jom98 does not accept withdrawals to bank accounts held in another person's name.
You are fully responsible for:
Jom98 shall not be liable for any losses arising from a member's own negligence in securing their account.
Jom98 supports a variety of deposit methods including Maybank2u, DuitNow, CIMB Clicks, Public Bank, Touch 'n Go eWallet, and cryptocurrencies such as Bitcoin, Ethereum, and USDT TRC-20. All deposits must be made using an account or wallet registered in the name of the verified member.
Deposited funds may only be used for wagering purposes on the jom98 platform. jom98 reserves the right to decline or suspend any suspicious deposit or any deposit that does not comply with established procedures, pending the completion of an investigation.
All deposits are final once confirmed by the system. No deposit refunds will be processed except in cases of demonstrable technical error. Should an error occur during deposit processing, please contact jom98 customer support within 24 hours of the transaction.
Withdrawal of funds from your jom98 account is subject to the following conditions, which must be met before any withdrawal request is processed:
Jom98 processes withdrawals within 15 minutes for members who have completed KYC and fulfilled all requirements. However, bank processing times may take longer depending on the financial institution concerned.
Jom98 reserves the right to suspend or reject any withdrawal request that raises suspicion of fraudulent activity or money laundering, pending the completion of an internal investigation. Members will be notified in writing of the investigation outcome within a reasonable timeframe.
Jom98 offers a variety of bonuses and promotions to members from time to time. Each bonus is subject to specific terms and conditions stated on the relevant promotions page. Those promotion-specific terms are to be read together with these general Terms.
General terms applicable to all jom98 bonuses:
All games available on the jom98 platform — including slot games, Live Casino, Sports Betting, and table games — operate using certified random number generators (RNG) or live systems audited by independent international bodies. The outcome of every game is final and cannot be contested unless there is clear evidence of a technical error.
In the event of a technical failure during a game session, jom98 will use server records to determine a fair outcome. If the outcome cannot be determined due to a system failure, the affected wager will be fully refunded to the member's account.
Sports betting odds may change until the bet is confirmed by the system. jom98 reserves the right to void any bet accepted at incorrect odds due to human or system error, and will refund the wagered amount to the member concerned.
The following activities are strictly prohibited on the jom98 platform and may result in disciplinary action including account suspension and forfeiture of funds:
Jom98 cooperates fully with authorities in financial crime investigations. If evidence of illegal activity is found, jom98 reserves the right to report the matter to the relevant authorities without prior notice to the member.
Jom98 collects, processes, and stores members' personal data in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA) and our separately published privacy policy. Data collected is used solely for the purposes of operating our services, verifying identity, processing transactions, and complying with legal requirements.
Jom98 will not sell, rent, or share members' personal data with third parties without the member's consent, except where required by law or court order. For more information on how we handle your data, please refer to Privacy Policy in full.
Members may close their account at any time by contacting the jom98 customer support team. Prior to closure, all valid fund balances (not subject to any withdrawal restrictions) will be processed for withdrawal in accordance with standard procedures.
Jom98 reserves the right to suspend or terminate any member's account immediately and without prior notice if:
For accounts terminated due to a breach of the Terms, jom98 reserves the right to forfeit any remaining bonus or winnings obtained through activities that violate those Terms. Valid original deposit amounts may be reclaimed through an appeals process within 30 days.
Jom98 provides the gaming platform "as is" and makes no guarantee that services will operate without interruption or be error-free at all times. jom98 shall not be liable for any direct, indirect, incidental, or consequential losses arising from:
Jom98 is committed to responsible gaming practices and provides a range of tools to help members manage their playing habits. Available self-control tools include daily and weekly deposit limits, loss limits, session time limits, temporary cool-off options, and permanent self-exclusion.
If you feel that gaming is beginning to affect your daily life, personal relationships, or finances, we encourage you to use the available self-control tools or contact our support team for assistance. Further information on support resources can be found on the Responsible Gaming with us.
Jom98 will not permit any member who has opted for self-exclusion to create a new account. Any such attempt will result in immediate account closure and a refund of the deposit.
Should any dispute arise regarding the use of the jom98 platform, members are encouraged to first contact our customer support team via live chat, available 24/7. Most issues can be resolved at this stage within a short timeframe.
If a dispute cannot be resolved through standard customer support channels, members may submit a formal written complaint to the jom98 management team. All formal complaints will be reviewed and responded to within seven (7) business days.
Jom98's server records shall be considered conclusive evidence of all transactions and gaming activity in any dispute, unless proven otherwise by independently verifiable evidence. The final decision of jom98 management following a thorough review is binding on both parties.
Jom98 reserves the right to amend, update, or replace any part of these Terms at any time at our absolute discretion. Material changes will be communicated to members via an in-platform notice or email at least seven (7) days before taking effect, except for amendments required immediately by law or security requirements.
These Terms and Conditions and any disputes arising from them shall be interpreted and governed in accordance with the laws applicable in the jurisdiction where jom98 is registered and operates. Members agree to be bound by the exclusive jurisdiction of the relevant courts for the resolution of any legal disputes.
If any provision of these Terms is found to be invalid, unenforceable, or contrary to law, that provision alone shall be deemed void and will not affect the validity or enforceability of the remaining provisions contained in these Terms.