jom98 Official Document

Terms and Conditions jom98

Please read this document carefully before registering or using jom98's services. By using our platform, you agree to comply with all terms and conditions stated herein.

Updated: 1 January 2026  |  Applies to all users in Malaysia
Item Important to Know

Key highlights of jom98's terms you need to understand before getting started.

Member Eligibility

Only users aged 18 and above are eligible to register and use the jom98 platform. Each member is permitted to hold only one active account at any time.

Account Security

Members are fully responsible for keeping their account passwords confidential. jom98 will never ask for your password through any communication channel.

Deposits & Withdrawals

All deposit and withdrawal transactions are subject to minimum limits and specific conditions. KYC is required to process your first withdrawal.

Bonus Terms

All bonuses and promotions carry a wagering requirement that must be fulfilled before withdrawals are permitted. Please read the terms of each promotion carefully.

Prohibited Activities

Any attempt at fraud, use of automated software (bots), bonus abuse, or money laundering will result in immediate account suspension.

Terms Amendment

Jom98 reserves the right to amend these terms and conditions at any time. Continued use of the platform after any amendment constitutes your acceptance of the updated terms.

Important Notice: This Terms and Conditions document constitutes a legally binding agreement between you ("Member") and jom98 ("Platform"). By registering, accessing, or using any jom98 service, you confirm that you have read, understood, and agreed to be bound by all terms contained in this document.
1

Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the jom98 platform, including the website, mobile app, and all services provided by jom98. This document takes effect as soon as you complete the registration process or begin using any part of our platform.

Your continued use of the jom98 platform following any amendments to these Terms constitutes your acceptance of the updated terms. jom98 recommends that you review this page periodically to ensure you are always aware of the latest applicable conditions.

If you disagree with any part of these Terms, you must immediately cease using the jom98 platform and contact our support team to close your account in an orderly manner.

2

User Eligibility

To register and use jom98 services, you must meet all of the following eligibility requirements:

  • Be at least 18 years old on the date of registration.
  • Is an individual with full legal capacity to enter into a binding agreement in Malaysia.
  • Not a person who has been prohibited from using online gambling services by a court, government agency, or regulatory body.
  • Not registering on behalf of another person or at the direction of a third party.
  • Not residing in a jurisdiction where online gambling is strictly prohibited by local law.

Jom98 reserves the right to request proof of age or identity at any time. If a member is found to have provided false information regarding eligibility, the account will be suspended immediately and the remaining balance will be subject to forfeiture in accordance with established procedures.

Registration or use of the platform by minors is strictly prohibited. jom98 takes the protection of minors seriously and will pursue appropriate legal action against any party that attempts to circumvent these controls.
3

Account Registration and Management

Each member is only permitted to hold one (1) active account at jom98 at any one time. Holding multiple accounts is a violation of these Terms and may result in the freezing of all related accounts and forfeiture of any winnings or balances held within them.

During registration, you are required to provide accurate, truthful, and complete information, including your full name, active mobile number, and a valid bank account number in your own name. jom98 does not accept withdrawals to bank accounts held in another person's name.

You are fully responsible for:

  • Keep your password and account login credentials confidential.
  • Ensure no other party accesses your account without authorization.
  • Notify jom98 immediately if you suspect your account has been compromised.
  • Update your personal information should any changes occur.

Jom98 shall not be liable for any losses arising from a member's own negligence in securing their account.

4

Deposit & Payment Methods

Jom98 supports a variety of deposit methods including Maybank2u, DuitNow, CIMB Clicks, Public Bank, Touch 'n Go eWallet, and cryptocurrencies such as Bitcoin, Ethereum, and USDT TRC-20. All deposits must be made using an account or wallet registered in the name of the verified member.

Minimum Deposit Limit: The minimum deposit is RM 30 for most payment methods. The daily maximum deposit limit depends on the member's account level and may vary by selected payment method.

Deposited funds may only be used for wagering purposes on the jom98 platform. jom98 reserves the right to decline or suspend any suspicious deposit or any deposit that does not comply with established procedures, pending the completion of an investigation.

All deposits are final once confirmed by the system. No deposit refunds will be processed except in cases of demonstrable technical error. Should an error occur during deposit processing, please contact jom98 customer support within 24 hours of the transaction.

5

Fund Withdrawal

Withdrawal of funds from your jom98 account is subject to the following conditions, which must be met before any withdrawal request is processed:

  • The Identity Verification (KYC) process must be completed for your first withdrawal request.
  • The registered bank account must be in the same name as the jom98 account holder.
  • Any active bonus must meet its wagering requirement before funds can be withdrawn.
  • The minimum withdrawal amount is RM 50 per transaction.
  • Members are allowed a maximum of three (3) withdrawal requests per day.

Jom98 processes withdrawals within 15 minutes for members who have completed KYC and fulfilled all requirements. However, bank processing times may take longer depending on the financial institution concerned.

KYC Note: The KYC process involves submitting a copy of your national identity card (MyKad) and proof of bank account ownership. These documents are used solely for verification purposes and are protected in accordance with jom98's Privacy Policy.

Jom98 reserves the right to suspend or reject any withdrawal request that raises suspicion of fraudulent activity or money laundering, pending the completion of an internal investigation. Members will be notified in writing of the investigation outcome within a reasonable timeframe.

6

Bonuses, Promotions & Rewards

Jom98 offers a variety of bonuses and promotions to members from time to time. Each bonus is subject to specific terms and conditions stated on the relevant promotions page. Those promotion-specific terms are to be read together with these general Terms.

General terms applicable to all jom98 bonuses:

  • All bonuses carry a wagering requirement that must be met before any withdrawal is permitted. Wagering rates vary depending on the bonus type.
  • The welcome bonus is only available to new members making their first deposit.
  • Each member is only entitled to claim each promotion type once unless otherwise stated.
  • Jom98 reserves the right to void any bonus obtained through fraudulent means or misuse of the promotions system.
  • Bonuses may not be transferred between accounts or to any third-party account.
  • In the event of any conflict between the general terms and specific promotional terms, the specific promotional terms shall take precedence.
Any attempt to abuse the jom98 bonus system, including registering multiple accounts to claim bonuses repeatedly, will result in the cancellation of all bonuses and suspension of the relevant account without prior notice.
7

Game Rules and Wagering

All games available on the jom98 platform — including slot games, Live Casino, Sports Betting, and table games — operate using certified random number generators (RNG) or live systems audited by independent international bodies. The outcome of every game is final and cannot be contested unless there is clear evidence of a technical error.

In the event of a technical failure during a game session, jom98 will use server records to determine a fair outcome. If the outcome cannot be determined due to a system failure, the affected wager will be fully refunded to the member's account.

Sports betting odds may change until the bet is confirmed by the system. jom98 reserves the right to void any bet accepted at incorrect odds due to human or system error, and will refund the wagered amount to the member concerned.

8

Prohibited Activities

The following activities are strictly prohibited on the jom98 platform and may result in disciplinary action including account suspension and forfeiture of funds:

  • Use of automated software (bots), scripts, or any tools intended to manipulate game outcomes or exploit the system.
  • Collusion between two or more members to gain an unfair advantage in games.
  • Bonus abuse including bonus hedging or reverse wagering using bonus funds.
  • Money laundering or depositing funds obtained through illegal means.
  • Providing false information during registration or the KYC process.
  • Attacking, hacking, or attempting to attack jom98's technical infrastructure.
  • Using another person's account or registering on someone else's behalf.
  • Any activity that violates applicable Malaysian law.

Jom98 cooperates fully with authorities in financial crime investigations. If evidence of illegal activity is found, jom98 reserves the right to report the matter to the relevant authorities without prior notice to the member.

9

Privacy and Data Protection

Jom98 collects, processes, and stores members' personal data in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA) and our separately published privacy policy. Data collected is used solely for the purposes of operating our services, verifying identity, processing transactions, and complying with legal requirements.

Jom98 will not sell, rent, or share members' personal data with third parties without the member's consent, except where required by law or court order. For more information on how we handle your data, please refer to Privacy Policy in full.

10

Account Termination and Closure

Members may close their account at any time by contacting the jom98 customer support team. Prior to closure, all valid fund balances (not subject to any withdrawal restrictions) will be processed for withdrawal in accordance with standard procedures.

Jom98 reserves the right to suspend or terminate any member's account immediately and without prior notice if:

  • The member is found to have violated any section of these Terms.
  • There is suspicious or unlawful activity detected on the account in question.
  • The member provided false or misleading information during registration or at any time thereafter.
  • Account inactive for more than 12 consecutive months.

For accounts terminated due to a breach of the Terms, jom98 reserves the right to forfeit any remaining bonus or winnings obtained through activities that violate those Terms. Valid original deposit amounts may be reclaimed through an appeals process within 30 days.

11

Jom98 Liability Limits

Jom98 provides the gaming platform "as is" and makes no guarantee that services will operate without interruption or be error-free at all times. jom98 shall not be liable for any direct, indirect, incidental, or consequential losses arising from:

  • Unplanned platform technical disruptions or downtime.
  • Losses in games that form part of the normal risks of gambling.
  • Unauthorised access to a member's account resulting from the member's own negligence.
  • Delays in transaction processing by third-party financial institutions.
  • Changes in laws or regulations affecting the operation of the platform.
Maximum Liability Limit: In any event, jom98's maximum liability to any member shall not exceed the net deposit amount made by that member in the 30 days preceding the claim.
12

Responsible Gaming

Jom98 is committed to responsible gaming practices and provides a range of tools to help members manage their playing habits. Available self-control tools include daily and weekly deposit limits, loss limits, session time limits, temporary cool-off options, and permanent self-exclusion.

If you feel that gaming is beginning to affect your daily life, personal relationships, or finances, we encourage you to use the available self-control tools or contact our support team for assistance. Further information on support resources can be found on the Responsible Gaming with us.

Jom98 will not permit any member who has opted for self-exclusion to create a new account. Any such attempt will result in immediate account closure and a refund of the deposit.

13

Dispute Resolution

Should any dispute arise regarding the use of the jom98 platform, members are encouraged to first contact our customer support team via live chat, available 24/7. Most issues can be resolved at this stage within a short timeframe.

If a dispute cannot be resolved through standard customer support channels, members may submit a formal written complaint to the jom98 management team. All formal complaints will be reviewed and responded to within seven (7) business days.

Jom98's server records shall be considered conclusive evidence of all transactions and gaming activity in any dispute, unless proven otherwise by independently verifiable evidence. The final decision of jom98 management following a thorough review is binding on both parties.

14

Terms Amendment and Applicable Law

Jom98 reserves the right to amend, update, or replace any part of these Terms at any time at our absolute discretion. Material changes will be communicated to members via an in-platform notice or email at least seven (7) days before taking effect, except for amendments required immediately by law or security requirements.

These Terms and Conditions and any disputes arising from them shall be interpreted and governed in accordance with the laws applicable in the jurisdiction where jom98 is registered and operates. Members agree to be bound by the exclusive jurisdiction of the relevant courts for the resolution of any legal disputes.

Language Version: These Terms and Conditions are published in Bahasa Melayu as the official version. Should translations in other languages exist, the Bahasa Melayu version shall prevail in the event of any inconsistency in interpretation.

If any provision of these Terms is found to be invalid, unenforceable, or contrary to law, that provision alone shall be deemed void and will not affect the validity or enforceability of the remaining provisions contained in these Terms.

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